USA Volleyball Membership Issues
- Ensure each member has the correct date of birth, gender and name listed in their SportsEngine account
- SportsEngine Login
- Double check that all members have a current membership in the SportsEngine system
- Check to make sure that your Club Code and Region Code are correct in both SportsEngine and TM2Sign.
- Instructions to check your club code in TM2Sign:
- Login to TM2Sign
- Select the ‘Edit Club’ tab
- Ensure that you have selected the box listing that you participate in USAV Events
- You may edit your club code at the bottom of this page
- Select Save
- If you do not know your Club Code please contact your USAV Region
- All club members have been sent accepted their club assignments in SportsEngine
- If an adult member has not completed all their safety requirements (IMPACT, SafeSport and Background Screen) they may not import until completed
- If a player who is 18 years old or will be turning 18 this season and shows to have a valid membership in TM2 but the roster is not validating due to missing SafeSport.
- The player likely has the wrong type of membership assigned to them in USA Volleyball Membership Management (SportsEngine)
- Contact your region to resolve the issue.
- After the correct membership is assigned be sure that the member has completed the SafeSport requirements by following instructions in SportsEngine. Contact your region if you need more assistance.