- Log in to your AAU account at https://aau.uventex.com -- go to your Club Roster page and find your AAU club code and your primary representative code.
- Verify that you have entered the exact same codes in your TM2 Club Settings.
- Try another import: Members > Actions > Import my AAU members.
- Check your email for a message from help@tm2sign.com with success or error details.
- If you get a "Club not found" error and you're sure the AAU codes are entered correctly, download your club roster from Uventex and email us the resulting PDF at help@tm2sign.com for more assistance.
I can import AAU members but some are missing:
- Look up the member at https://aau.uventex.com/aau-lookup
- Make sure they are assigned to your club
- If you make any changes, go back to TM2 and "Import my AAU members" again
- If everything looks correct in Uventex, download the membership card PDF and email it to help@tm2sign.com for more assistance.
